Pearl Roads – Travel & Mobility Services
This Legal Policy governs access to and use of the Pearl Roads website and services. By accessing this website or engaging our services, you agree to be legally bound by the terms set forth below.
1. COMPANY INFORMATION
Pearl Roads is a travel and mobility service provider operating in Sri Lanka, offering:
- Tailor-Made Private Tours
- Standard Tour Packages
- Chauffeur & Airport Transfers
- Car Rentals (Self-Drive / With Driver)
All services are subject to Sri Lankan law and regulatory requirements.
2. WEBSITE DISCLAIMER
2.1 Informational Purpose
All content on this website is provided for general informational purposes only. While we strive to ensure accuracy, Pearl Roads makes no warranties regarding completeness, reliability, or accuracy of information.
2.2 No Guarantee of Availability
Services, pricing, itineraries, and vehicle availability may change without prior notice.
2.3 Limitation of Liability
Pearl Roads shall not be liable for:
- Errors or omissions on the website
- Technical interruptions
- Website downtime
- Inaccurate third-party content
Use of this website is at your own risk.
3. SERVICE DISCLAIMER
Pearl Roads acts as:
- A direct provider of transport services; and/or
- An intermediary between clients and third-party service providers (hotels, activity providers, etc.)
We are not responsible for:
- Acts or omissions of third-party providers
- Delays due to weather, road conditions, or government regulations
- Natural disasters, force majeure events, or political instability
Liability is strictly limited to the amount paid for the booked service.
4. INTELLECTUAL PROPERTY
All website content including but not limited to:
- Text
- Logos
- Images
- Graphics
- Design elements
- Branding
are the exclusive property of Pearl Roads unless otherwise stated.
Unauthorized reproduction, distribution, or commercial use is strictly prohibited.
5. PAYMENT DISCLAIMER
All payments processed through third-party gateways (e.g., Stripe, PayPal, or bank transfer) are subject to the terms and security policies of those providers.
Pearl Roads does not store full credit or debit card details.
Any disputes related to payment processing must also comply with the payment provider’s dispute procedures.
6. VEHICLE RENTAL LIABILITY
Clients renting vehicles agree that:
- They assume full responsibility for safe operation.
- They are liable for fines, traffic violations, and negligence-related damage.
- Vehicles must be used strictly within agreed contractual limits.
Pearl Roads reserves the right to refuse rental or terminate rental agreements without refund if misuse is identified.
7. FORCE MAJEURE
Pearl Roads shall not be held liable for failure or delay in performance resulting from events beyond reasonable control, including but not limited to:
- Natural disasters
- Pandemics
- Government travel restrictions
- Civil unrest
- Strikes
In such cases, reasonable alternative arrangements may be offered where possible.
8. INDEMNIFICATION
You agree to indemnify and hold harmless Pearl Roads, its directors, employees, drivers, and partners from any claims, liabilities, damages, or expenses arising from:
- Your misuse of services
- Violation of laws
- Breach of contractual terms
9. GOVERNING LAW
This Legal Policy shall be governed and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.
Any disputes shall be resolved under the jurisdiction of Sri Lankan courts.
10. SEVERABILITY
If any provision of this Legal Policy is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
11. CONTACT INFORMATION
For legal inquiries, please contact:
Pearl Roads
22/A St Ninion MW, Negombo
Sri Lanka
Phone: +94 774 499 497
Email: info@pearl-roads.com
Website: www.pearl-roads.com